United Kingdom
return policy & instructions
Need Help Making a Return? We're here to help!
- United States
- International
return policy
You have 30 days to return your eligible item(s). Our comprehensive return policy is here.
- 01
begin your return
Start the return process
- 02
return item
Drop off your return with your local shipping carrier. Your refund will be sent back to your selected refund method.
Return Shipping Fees
A return shipping fee is deducted per item from your refund. Original shipping and rush fees are non-refundable.
Exchanges are only available for US orders. Try-on dresses and returns sent with your own shipping label are not charged a return shipping fee.
| Item | Return Shipping Fee |
|---|---|
| Wedding Dresses | £7.99 Per Item |
| All Other Dresses & Suits | £4.99 Per Item |
| All Other Items | £3.99 Per Item |
All fees are in local currency. Taxes may also apply to the return shipping fee.